Privacy Policy
TRADERS SUPPORT CLUB
Cookie Policy
Last updated: 21st May 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet or smartphone) when you visit a website. They are widely used to make websites work more efficiently, to improve the user experience, and to provide website owners with information about how their site is being used.
Cookies do not contain personally identifiable information on their own, but they may be linked to personal data we hold about you. Where this is the case, we treat any information derived from cookies as personal data under UK GDPR and our Privacy Policy applies.
2. How We Use Cookies
We use cookies and similar tracking technologies on www.traderssupportclub.com andmembers.traderssupportclub.com for the following purposes:
• To ensure the website functions correctly (essential cookies)
• To understand how visitors use our website so we can improve it (analytics cookies)
• To show you relevant content and advertising (marketing cookies, where you have consented)
3. Types of Cookies We Use
The cookies on our website fall into four categories:
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, setting your privacy preferences, or filling in forms. You can set your browser to block these cookies, but some parts of the website will not work as a result.
Strictly necessary cookies include:
wf_csrf (Webflow, prevents form fraud, session)
__stripe_mid (Stripe, secure payments, 1 year)
__stripe_sid (Stripe, secure payment session, 30 mins)
3.2 Performance & Analytics Cookies
These cookies allow us to count visits and understand how visitors interact with our website, so we can measure and improve its performance. All information collected is aggregated and anonymous.
Analytics cookies include:
ga (Google Analytics, unique visitor ID, 2 years)
ga_G-4XMLZ4TSSW (Google Analytics, session state, 2 years)
gid (Google Analytics, unique visitor ID, 24 hours)
gat (Google Analytics, request throttling, 1 minute)
3.3 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us orby third-party providers whose services we have added to our pages.
Functional cookies include:
trustindex-* (Trustindex, displays verified reviews, session)
ck_subscriber_id (ConvertKit, identifies returning email subscribers, 1 year)
4. Third-Party Cookies
Some cookies on our website are set by third parties whose services we use, such as Google Analytics, Stripe, Trustindex and ConvertKit. We do not control these third-party cookies and they are governed by the privacy policies of those third parties. Links to the relevant privacy policies are provided below:
• Google: https://policies.google.com/privacy
• Stripe: https://stripe.com/gb/privacy
• Trustindex: https://www.trustindex.io/privacy-policy/
• ConvertKit: https://convertkit.com/privacy
5. Your Cookie Choices
When you first visit our website,you will be shown a cookie consent banner. You can choose to accept all cookies, accept only necessary cookies, or customise your preferences. You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.
Managing cookies in your browser: You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking all cookies may affect the functionality of our website. Guidance on managing cookies in the most common browsers can be found at:
• Google Chrome:https://support.google.com/chrome/answer/95647
• Mozilla Firefox:https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Safari:https://support.apple.com/en-gb/guide/safari/sfri11471/mac
• Microsoft Edge:https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge
Opting out of analytics: You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
6. Cookie Consent
Except for strictly necessary cookies, we will only set cookies on your device with your consent. You can withdraw your consent at any time by adjusting your cookie preferences via the cookie settings tool on our website. Withdrawing consent will not affect the lawfulness of any processing that took place before the withdrawal.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies. The date at the top of this page indicates when it was last updated.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
• Email: support@traderssupportclub.com
• Website: www.traderssupportclub.com/contact
• Post: Trader Coaching Academy Ltd, c/o Inform Accounting Ltd, St James House, 65 Mere Green Road,Sutton Coldfield, West Midlands, B75 5BY, United Kingdom
